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PIXMA MP460 PC says driver not installed

davep22
Apprentice

Hello.

"Suddenly" my MP Navigator 3.0 does not want to work with my 2006 era MP460.   I am getting error message  'The scanner driver supported by this software is not installed when I try to start the Navigator'.   My printer works fine.

I dont think I did anything to cause this.  I see others are having a similar problem.  I tried reloading the drivers and MP Nav from the CD that I have.    The problem persists.

I do have McAfee real time scanning and it's advanced firewall turned on.

Any help would be appreciated. Thanks in advance.

1 REPLY 1

jrhoffman75
Legend
Legend

@davep22 wrote:

Hello.

"Suddenly" my MP Navigator 3.0 does not want to work with my 2006 era MP460.   I am getting error message  'The scanner driver supported by this software is not installed when I try to start the Navigator'.   My printer works fine.

I dont think I did anything to cause this.  I see others are having a similar problem.  I tried reloading the drivers and MP Nav from the CD that I have.    The problem persists.

I do have McAfee real time scanning and it's advanced firewall turned on.

Any help would be appreciated. Thanks in advance.


Looks like the latest version of that software is 3.03 and it only exists up through W8.1.

Did you recently update your OS or get a new computer?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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