06-02-2019 02:49 AM
I have an MG 3600 printer and a Macbook air
i bought the printer 6 momths ago
everything was working fine via a wire less connection
suddenly refuses to print - seems to be no connection also won't scan
I've rebooted everything and redownloaded the drivers still inooperable
help please
06-11-2019 02:49 PM
Hi gavinghanzi,
Based on your description you will need to reconnect your printer to your network.
If you router have a WPS button, please click HERE for the steps to connect the printer using the WPS method.
If you router does not have a WPS button, please click HERE for the cableless setup steps. With the cableless setup, you will need to reinstall the printer driver for the printer to be detected.
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