10-10-2024 11:38 AM
Having trouble wirelessly connecting to my printer. It’s been in a “connecting” cycle for over 30 mins. When I try to cancel, it stays in a “canceling” cycle. Have tried powering off and factory reset. Connection was fine up until a couple days ago.
10-12-2024 02:54 PM
I have a very similar problem. Printer has been working wirelessly for years connected to a Netgear RAX80 router. As of a week ago, it is no longer connected, will not reconnect either via WPS or manually, gives error that the security settings may be different between router & printer. I tried all security options on the router, none work. Just completed printer firmware upgrade as well. The printer DOES WORK when hardwired to the same router.
10-12-2024 03:23 PM - edited 10-12-2024 03:25 PM
@Sparkus,
You are posting to another user's topic. Please start your own topic. This will help others trying to assist you. Please include the model of your device and information about your network. Netgear routers typically use "Smart Connect" a feature that uses a single SSID or network name for all broadcasts. This can confuse the printer. It's often possible to temporarily disable the 5G/6G broadcast or give each network broadcast a unique name to facilitate connection. The security encryption being used must match the printers requirements. Unless noted, WPA3 is not supported.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-12-2024 03:17 PM
Greetings,
The printer requires a 2.4Ghz broadcast that supports WPA2 / AES encryption. Please ensure your network meets these requirements. Connection takes only a few seconds typically.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-12-2024 04:56 PM
Hearing from a number of friends and family that all sorts of wireless printers are disconnecting from networks due to very recent solar flares (a.k.a., interference) in North America. Honestly, this is the most logical explanation. Meanwhile, I have hardwired my printer, and will try again when conditions improve.
12/05/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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