Lost my wifi connection and can't get PIXMA MG6800 to re-connect

[Danny]

Hi, Patricklee7!

So that the Community can help you better, we need to know exactly which Canon product you're using along with which operating system is running on your computer or mobile device (i.e. Windows, macOS, Android, or iOS and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Patricklee7]

Windows 10  Canon brand  Model Pixma 6800

[Danny]

Thanks for the information, though we need a little bit more clarity on the printer model. We've made two PIXMA printer model series with that number. Do you have a PIXMA MG6800-series printer or a PIXMA iX6800-series printer?

We look forward to your reply!

[Patricklee7]

Danny, my model number is Pixma MG6800