09-19-2023 10:15 AM
My printer/scanner: PIXMA G7020
My computer: M2 Mac mini
My OS: Sonoma 14.0
Recently, I started getting this error message when scanning documents. The same message occurred regardless of the type of scan (Document, Photo, Custom). In each case, I go to settings to make sure it is set to save as either JPEG or TIFF, then try again. Every time, I get the same error message. Art there plans to update this software to remedy this matter? Thx
09-22-2023 12:50 PM
Hi,
Is the printer connected to your Mac via USB cord or wireless connection?
We look forward to your reply.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.