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Did I install the right driver for my PRO-300?

mrswitters
New Contributor

I just received my new PRO-300. I went through the installation process, selected the Canon PRO-300 Bonjour in the driver interface, and then "Canon PRO-300 Series" from the drop-down menu.

But when I look at the printer in "Printers & Scanners", the name of the driver installed is "Canon PRO-300 Series-Airprint". Does that mean I installed the AirPrint version? I know I'm not supposed to do that. My Canon PRO-100 printer shows "Canon PRO-100 Series", and doesn't include "AirPrint". 

Screen Shot 2021-12-05 at 8.58.26 AM.png

1 ACCEPTED SOLUTION

mrswitters
New Contributor

A little more info. When I click on "Options and Supplies", this is what I see:

Screen Shot 2021-12-05 at 9.46.52 AM.png

This makes me think the driver is installed correctly, because it shows the Canon PRO-300 Series driver 3.0. 

But when I go to print, I don't see all of the options that I think I'm supposed to see for the Canon PRO-300:

Screen Shot 2021-12-05 at 9.45.05 AM.png

For example, there is no "Color Options" choice where I would configure settings for B&W printing. 

What am I doing wrong?

View solution in original post

3 REPLIES 3

mrswitters
New Contributor

A little more info. When I click on "Options and Supplies", this is what I see:

Screen Shot 2021-12-05 at 9.46.52 AM.png

This makes me think the driver is installed correctly, because it shows the Canon PRO-300 Series driver 3.0. 

But when I go to print, I don't see all of the options that I think I'm supposed to see for the Canon PRO-300:

Screen Shot 2021-12-05 at 9.45.05 AM.png

For example, there is no "Color Options" choice where I would configure settings for B&W printing. 

What am I doing wrong?

mrswitters
New Contributor

I found instructions for completely removing and resintalling the driver, and that did the trick. 

 

Yes, you have the AirPrint version that you do not want. Repeat the add process and for the Canon IJ Series driver to appear. It could take several minutes. Then delete the AirPrint version. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic