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New Contributor
Posts: 3
Registered: ‎03-04-2019

why printer printing grayscale not a black and white?

[ Edited ]

when i print text, printer uses color ink not a black and white ink. why  printer create grayscle there is separate black and white ink.

i use mircosoftword for text printing.

my printer is g3000

Product Expert
Posts: 921
Registered: ‎11-19-2018

Re: why printer printing grayscale not a black and white?

Hi lightingthunder,

 

I would make sure that grayscale is not selected in the print driver. You would need to open printer properties and the right click on the printer icon and selecting printing preferences. Once there, make sure grayscale is not checked.

 

I also replied in your other post about grayscale and the misaligned text and nozzle check. Were you able to perform the alignment?

 

If you are still having alignment and the black ink issue, please contact Canon at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

New Contributor
Posts: 3
Registered: ‎03-04-2019

Re: why printer printing grayscale not a black and white?

where is print black only option in windows

Product Expert
Posts: 2,310
Registered: ‎07-28-2014

Re: why printer printing grayscale not a black and white?

Hi lightingthunder,

 

The PIXMA G3000 series printer cannot be set to print using only the black ink.

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