why is Canon MP Navigator EX 5.1 not working anymore on my mx892. worked fine until a few days ago?

[Bryan1]

why is Canon MP Navigator EX 5.1 not working anymore on my mx892.  worked fine until a few days ago? can't use the scanner any more either.  reloaded all windows 10 software and drivers, same thing.  probably a windows 10 update fiasco?  Anyone else with this problem or am I the only child?

[Michael]

Hello.

Please try the following:

1. From the Start menu, click Settings, Devices, Printers & Scanners.
2. Towards the bottom of the Printers & Scanners area, turn off Let Windows manage my default printer.
3. Once this has been done, reinstall both the MP Drivers and the MP Navigator again.

You may also have to delete any extra icons of the printer in the Printers & Scanners menu.

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