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Occasional Contributor
Posts: 5
Registered: ‎11-19-2014

white line at bottom of scanned image on canon mp460

When we scan an image on an mp460 canon printer using windows 7 64 bit there is a white line that shows up at the bottom of the scanned image.  the white line is not on the original picture just on the scan.

the white line is about 4 pixels or so high.


i have reinstalled mp navigator 3 (fresh download from canons site).


Any ideas of what is going on?

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: white line at bottom of scanned image on canon mp460

Hi varuuth,


If you take a known good image and make a photocopy directly from the printer, do you experience the same issue?


If this is a time-sensitive matter, additional support options are available at Contact Us.

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