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trying to print black & white on the pima MX922 from my Mac OS X version 10.11.5

franw210
Apprentice

here is the driver information, too

 

Canon MX920 series:

 

  Status: Idle

  Print Server: Local

  Driver Version: 13.7.1.0

  Default: Yes

  System Printer Sharing: No

  Shared: No

  URI: usb://Canon/MX920%20series?serial=409F54

  PPD: Canon MX920 series

  PPD File Version: 13.7.1.0

  PostScript Version: (3010.000) 705

  CUPS Version: 2.1.0 (cups-435.2)

  Scanning support: Yes

  Scanning app (bundleID path): -

  Scanning app version: -

  Scanner UUID: 00000000-0000-0000-0000-343039463534

  Printer Commands: PrintSelfTestPage ReportLevels 

  CUPS filters:

Raster2CanonIJ:

  Path: /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/Contents/MacOS/Raster2CanonIJ

  Permissions: rwxr-xr-x

  Version: 13.0.0

Command2CanonIJ:

  Path: /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS/Command2CanonIJ

  Permissions: rwxr-xr-x

  Version: 13.0.0

  Fax support: No

  Printer utility: /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

  Printer utility version: 13.0.0

  PDEs:

CanonIJPDE.bundle:

  Sandbox compliant: Yes

 

3 REPLIES 3

Danny
Moderator
Moderator

Hi, franw210!

So that the Community can help you better, we will need to know exactly what problem you're running into with your Canon printer, including any error messages you're receiving or any unusual behavior you're observing. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

franw210
Apprentice
I'm trying to print greyscale, using just black ink, not printing 4/c, black. Trying to find where I can make adjustments to print quality and using ink sparingly, as per needs. Thanks

Hello.

 

A grayscale option can be selected in the print dialog menu of your software.  This will allow the item to be printed in black and white.

 

If you are printing images, graphics or certain web based items combinations of the color inks may be used instead.

 

If additional assistance or information is needed, find more help at Contact Us.

 

 

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