06-29-2016 08:17 AM
here is the driver information, too
Canon MX920 series:
Status: Idle
Print Server: Local
Driver Version: 13.7.1.0
Default: Yes
System Printer Sharing: No
Shared: No
URI: usb://Canon/MX920%20series?serial=409F54
PPD: Canon MX920 series
PPD File Version: 13.7.1.0
PostScript Version: (3010.000) 705
CUPS Version: 2.1.0 (cups-435.2)
Scanning support: Yes
Scanning app (bundleID path): -
Scanning app version: -
Scanner UUID: 00000000-0000-0000-0000-343039463534
Printer Commands: PrintSelfTestPage ReportLevels
CUPS filters:
Raster2CanonIJ:
Path: /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/Contents/MacOS/Raster2CanonIJ
Permissions: rwxr-xr-x
Version: 13.0.0
Command2CanonIJ:
Path: /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS/Command2CanonIJ
Permissions: rwxr-xr-x
Version: 13.0.0
Fax support: No
Printer utility: /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app
Printer utility version: 13.0.0
PDEs:
CanonIJPDE.bundle:
Sandbox compliant: Yes
06-29-2016 09:30 AM
Hi, franw210!
So that the Community can help you better, we will need to know exactly what problem you're running into with your Canon printer, including any error messages you're receiving or any unusual behavior you're observing. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
06-29-2016 11:17 AM
07-01-2016 10:45 AM
Hello.
A grayscale option can be selected in the print dialog menu of your software. This will allow the item to be printed in black and white.
If you are printing images, graphics or certain web based items combinations of the color inks may be used instead.
If additional assistance or information is needed, find more help at Contact Us.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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