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Registered: ‎10-17-2020

simple fixImageclass D550 printer/scanner squeals

I removed a jamed sheet of paper and since then I have had a squeal (or squeak?) for a couple of seconds after each page is printed.  The printed page also has a crease down the full length of the page about 3/4 inches from the left side, and a smear of the black printing powder extending down the full lenth of the paper from about 5/8 to 1 1/4 inches from the left side.

 

I have contacted Canon and 5 nearby companies that repair computers and printers but none of them work on this printer/scanner.

 

I have several questiions, responses to any of them would be helpful and appreciated

1 Is there a simple fix

2 Is there anyone in the Houston area that can diagnose this problem and do the repair.  I live near Rosenberg, about 25 miles southwest of downtown Houston.

3 Is there anywhere online where I coiuld get a service manual, so that I could figure out how to get the outside case off and at least take a look inside.  (I have already removed the cartridge, but can see nothing inside that could be causing the problem)

 

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