07-04-2014 08:48 PM
My MG 5420 printer needs the IJ Utility,Canon says i need it. When i try to d/l it i get the message: There are no utility for the OS version i selected. I'm running Win 7 64bit.
I can't get a document to scan to my laptop, i do have the image garden installed.
Thanks,
Tom
07-28-2014 02:09 PM
Hi thomasr1950,
The IJ Utility is part of the driver that is installed during the initial install of your PIXMA MG5420. Please use the link below to visit the Support Page of your PIXMA MG5420 to download and install the Mini Master Setup, which is found under Recommended For You:
Installing this will install the IJ Utility on your computer so that you can scan.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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