01-15-2017 10:14 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know your printer model, what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using, and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
01-15-2017 10:19 PM
I'd like to post this. You can do the same kind of thing in Windows 7.
HOW TO SCAN FROM A CANON MF-210 INTO WINDOWS 10
Actually, the answer lies in scanning INTO Windows 10 using the Windows 10 software, from the Canon. Here are the steps.
01-15-2017 10:24 PM - edited 01-15-2017 10:27 PM
Thank you for the information!
We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.
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02-01-2017 04:40 PM - edited 02-01-2017 04:44 PM
I can not figure out how to set my PC to start scanning. My printer is MX870. I hit scan, get a message on screen that says PC Local (USB) I click ok, then it tells me to press the start button (either B/W or Color) I press B/W and get the message "set the PC to start scanning". I do not know how to do that.
02-01-2017 04:45 PM - edited 02-01-2017 04:45 PM
Which version of Windows or Mac is in use?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
02-02-2017 12:54 AM
To try and resolve the issue, you will want to ensure that you have the MP Navigator program installed on your computer. The MP Navigator program is required when scanning from the operation panel of the unit. This program can be downloaded from the Canon USA website here from the SOFTWARE section.
Once the MP Navigator program is installed, if you are using the printer over a network, you will also want to ensure that the Canon IJ Network Scan Utility is running on your computer. To do this, please click on your WINDOWS button, then select ALL APPS, then CANON IJ NETWORK UTILITIES, then CANON IJ NETWORK SCAN UTILITY.
If you still experience difficulty scanning, we ask that you please contact a Canon technical support representative at one of the methods provided here for further assistance. A representative will be happy to assist you free of charge.