07-21-2021 02:05 PM
an old post stated very similar issues.
after incorrectly dealing with a paper jam, i got a similar error message, "there is no paper in the cassette". i too opened
the lower cassette to find a small square piece of white plastic on the paper that looked like it had been obviously broken off.
im sure this is what happened when i took the cassette out and forcibly pulled the paper from the front of the printer.
i don't think i saw a final resolution for this person's similar issue.
question: does this sound like i broke a piece from the rear paper path unit/jam access door ?
i found a replacement online. should i invest in this purchase and replace it myself?
im printing photos right off of my desk top on my macbook air.