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"Canon MG2120 series Printer XPS ON xxx" issues err: "A StartDocPrinter Call was not issued."

NON
Apprentice

The printer works fine w/o any noticable err. w/Canon MG2120 series Printer" setting from any server but gives the noted err: with the "XPS" setting from other in network.  Everything was fine until the past week or so?  At first for months no err. but then it seemed balky w/no err: msg but now this.  MS doesn't seem to have a reliable solution.  Reinstalling the drivers was no help.  The settings are the same I've always used.

 

 

A solution to non-related specific issues is NOT appreciated.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello,

 

The error may be related to how the drivers were installed.  Please uninstall both the MP Driver and XPS drivers.  Then download and reinstall only the MP Drivers from our website to see if this resolves your issue.

 

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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