08-28-2013 03:42 AM
I seem to be unable to set my mx892 for faxing or for printing. Every time I want to use the printer I have to go through the menu and reset everything again--sometimes it works sometimes it doesn't. The machine continues to scan over and over when I only need one copy. I can only use the inside glass to copy. Faxes are much the same--to fax I have to go one sheet at a time and the only setting I seem to be able to use is the inside glass not the feeder that allows you to fax (or print) several sheets at a time. It would be a fair guess that I am not a technical person at all and trust me I do feel stupid, but I really need help with this. I have a small business and need to be able to use this machine. I would appreciate any help. Thank you.
09-01-2013 09:56 PM
Hi patfromvermont!
Please make sure you are loading in the paper through the following procedure:
REFERENCE
- When you set the alarm to be silent in Sound control of Device user settings, the alarm will not beep even if the document is inserted in the document tray.
If you are running into any further difficulty, we'll be happy to help! We'll need a little more information. Please visit the link below to let us know the version of Windows or Mac in use and we can follow-up with step-by-step directions regarding any further errors you are running into. Thanks!
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
04/16/2024: New firmware updates are available.
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