cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

problem launching win-mg3000-1_0-n_mcd.exe

hkallender
Apprentice

Hi,

I just downloaded win-mg3000-1_0-n_mcd.exe to my windows 7 laptop and tried to "run" the application.  A window comes up which is unzipping the file (I didn't realise it was a zipped file in the first place, as it ends in .exe), and a field in the window says something like open file once unzipped.  However, after unzipping, the window disappears, but nothing appears in its place.  No setup window is launched.  I can't find the unzipped folder anywhere.  Anyone know what is happening, and how to get the .exe file to run??

Thanks,

Howard.

1 REPLY 1

Tiffany
Moderator
Moderator

Hi hkallender

Welcome to the Canon Forum!  So that the Community can help you better, we will need to know what model equipment you are using.  
Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email. 

 

Thank you!

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements