01-16-2016 05:38 PM
06-05-2016 08:52 AM
I had this problem with a Pixma MG2450. Canon support told me that my printer did Not support printing photos on A4 glossy paper.
My solution was to load photo glossy paper, then set the printer to A4 Plain paper and document, click print.
The machine printed a photograph on photo glossy paper.
08-03-2016 06:07 AM
Found this elsewhere on the forum. Hope it helps.
12-16-2015 08:55 AM
The printer will feed from the upper tray when a smaller size has been sent to the printer. Check the settings in your program to make sure that the correct size has been specified before printing.
If you continue to have difficulties, find more help at Contact Us.
08-03-2016 07:32 AM
Thanks. With a bit of fiddling I manged to get it to print on glossy photo paper but only on one side. It jammed when I tried to print on both sides! Progress of a sort.
06-20-2017 12:37 PM
Are u really give this a stupid solution of this simple problem ??? Don't feel bad, but if u want to print photos in A4 gloossy paper, you must select the paper glossy, but that stupid machine making engineer (CANON MG2570S) do not know that A4 glossy paper exist in the market. He sets the machine in such a way that machine only feed 4*7 & 5*7 photo glossy paper,if u want to print a photo in A4 glossy paper, the stupid machine indicates wrong paper (paper select in glossy) with an **bleep** error code. Again if u want to print photos in A4 gloosy paper, you must select the plain paper then photo will be print, resulting lowest & lowest photo quality output. when the machine feed 4*7 & 5*7 photo glossy paper, the photo output is execellent comparing to A4 gloosy paper. lastly i have to say one thing the stupid machine name CANON MG2570S doesn't support support A4 gloosy paper.
12-13-2017 10:35 AM
Hi Every one,
I own a Canon E3170 PIXMA 3in one inkjet printer, I was trying to set up print on a glossy A4 paper - but the machine dosn't allow to select it - when #Canon will address this issue?
12-13-2017 10:48 AM
Welcome to The Canon Community, and thank you for your post!
We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market, and the printer you've mentioned is a model that is not supported by Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.