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New Contributor
Posts: 1
Registered: ‎02-28-2019

printer wont connect to my computer

my cannon printer mg 2500 i snot connecting to my Asus Altec laptop. it is showing up bu tjust not connecting. am using windows 10.

 

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Respected Contributor
Posts: 1,998
Registered: ‎11-19-2017

Re: printer wont connect to my computer

Greetings,

 

MG2500 and W10... 

 

What driver did you use to install the printer?

 

I suggest this one

 

The driver requires that you run it  first, before connecting the printer.  Did you do that?  You then connect the printer to an available USB port and power it on.  Detection should occur. 

 

If you are stuck, this might help.  See page 190

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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