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New Contributor
Posts: 1
Registered: ‎02-28-2019

printer wont connect to my computer

my cannon printer mg 2500 i snot connecting to my Asus Altec laptop. it is showing up bu tjust not connecting. am using windows 10.

 

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Reputable Contributor
Posts: 951
Registered: ‎11-19-2017

Re: printer wont connect to my computer

Greetings,

 

MG2500 and W10... 

 

What driver did you use to install the printer?

 

I suggest this one

 

The driver requires that you run it  first, before connecting the printer.  Did you do that?  You then connect the printer to an available USB port and power it on.  Detection should occur. 

 

If you are stuck, this might help.  See page 190

Rick
Bay Area - CA
~6D2 (f/w 1.0.4) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime USM, 70-200 f2.8L IS II ~70-300 USM II ~Sigma 24-70 f2.8 Art (f/w 2.02)
~Sigma 150-600 C + TC1401 1.4x (f/w 2.00) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~Windows10 Pro1903 ~EVGA RTX 2080 FTW3 Ultra
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