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printer door stays open on my Canon pixma mx712

adam12
Apprentice

After a busy printing session using input from both a desktop and a laptop, the printer door remains open.  I don't see any obstruction.  It can't be forced closed either.    Can anyone help me?

1 ACCEPTED SOLUTION

Patrick
Product Expert
Product Expert

Hi adam12,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi adam12,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I love their US based tech support.  Thanks for offering the suggestion!

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