02-14-2019 01:25 PM
I tried to print this morning and everything says my print spooler is off. I tried everything to restart it and it won't work. I tried uninstalling my printer, but it won't even do that without the print spooler running. Help
02-14-2019 01:34 PM
So that the Community can help you better, we need to know exactly which Canon printer model you're using and which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!
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02-16-2019 10:13 AM - edited 02-16-2019 10:13 AM
The missing piece of information...
What happen when you try to start the Print Spooler in Services?
If it fails to start or run, there should be an entry in the event viewer as to why.
Does the user profile you are logging in with have Administrator permissions?
Have your tried logging in as a different user, and performing the same actions?
02-18-2019 12:46 PM
Please follow these steps:
1. Press the Windows key on your keyboard and the letter r and then let both go.
2. In the Run window that appears, please type SERVICES.MSC and click OK.
3. In the list on the right side, please scroll down to Print Spooler and double click it.
4. Click the Start button to start that service.
Attempt to print. If you are unable to start the service, you may have security software disabling it. Please refer to the help file in that softawre to allow the service.