09-19-2019 07:29 AM
Hello.
Asfter installing manually the printe digiting the ip address, as there was no automatic configuration availability of the software, I succeed prinitng, however I can't connect to th scanner.
The following is the message I got:
i deleted the files, installed again, re-deleted them, re-installed, both for TS 3100-3120 and TS 3100-3122 (these are the only models on Canon website). Nothing happensa, same message.
This is very frustrating, can please soemone assist?
Thank you
09-19-2019 08:27 AM
Hi,
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.