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pixma mx432

meepmeep
Apprentice

Hello,

i have a pixmamx432 its setup on wireless

all wireless printing functions work.

the network scanner selector tool sees the printer but

untitled.GIF

 

i have uninstalled and reinstalled, evern reformatted and reinstalled.

running xp pro 32bit

one pc setup on wifi

other pc on lan

both can print neither can scan.

1 REPLY 1

Ebony
Rising Star

Hi meepmeep,

 

There may be a third party scanner driver interfering with MP navigator.  Please try the following:

1.  Click 'Start' and then 'Computer'.

2.  On the left-hand pane, click the down arrow beside Local Disk (C:).

3.  Click the down arrow beside Windows to open the folder

4.  Highlight the twain_32 folder.

5.  The folder should have 2 folders that start with PIXMA MX432 and a file called wiatwain.ds.  Any other folders or files should be dragged to the desktop. 

6.  Reboot the computer and try scanning again.

Let us know if this resolves your issue.

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