08-08-2013 10:23 PM
08-11-2013 02:59 PM
Hello raccoon,
This error typically indicates that an internal hardware issue has occurred. Please try unplugging the printer and removing the USB cable connecting it to the computer for at least ten minutes.
If the error returns, please reach out to our technical support team through the link below for further assistance. They will let you know of which options you have from here. Thanks!
08-08-2013 11:36 PM
Hi raccoon,
To have a better understanding of your issue, please let everyone know what operating system you are using and what the error message says. That way, community will be able to assist you with suggestions appropriate for your product.
Thanks!
08-11-2013 02:36 PM
i have win.7 . lcd window says scanner error. nothing works once it says that...manuel says contact teck service. i would rather a person let me know what prompts that error to occur....raccoon
08-11-2013 02:59 PM
Hello raccoon,
This error typically indicates that an internal hardware issue has occurred. Please try unplugging the printer and removing the USB cable connecting it to the computer for at least ten minutes.
If the error returns, please reach out to our technical support team through the link below for further assistance. They will let you know of which options you have from here. Thanks!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.