01-25-2018 10:16 AM
01-25-2018 11:35 AM
I don't know, but like the instructions say, if the error won't go away you need to contact Canon service.
However, and this is just a personal opinion, in my experience it oesn't pay to service an entry level printer. If you check at a store like Staples or Best Buy I am sure you can get a new printer for about the same price as a set of ink for your current printer (forgeting about any cost for repair). And tthe new model will most likely have more features.