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my pixma mx922 is printing orange throughout the page. why?

sbsproperty
Apprentice

every time we print something in color, it has an orange hue throughout.

1 ACCEPTED SOLUTION

Ramona
Authority

Hi sbsproperty,

 

You can print a nozzle check pattern from the printer to see if all of the inkjet nozzles are dispensing the ink correctly.  To do this, please follow the steps located here.  Once the pattern is printed, please examine it and compare it to the correctly printed nozzle check pattern here.  If the nozzle check pattern did not print correctly, performing at least one cleaning and two deep cleanings may resolve the issue.  To do this, please follow the steps located here

 

Should you still experience the issue after performing the cleanings, the printer may require servicing.  Please call or email us using one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

Ramona
Authority

Hi sbsproperty,

 

You can print a nozzle check pattern from the printer to see if all of the inkjet nozzles are dispensing the ink correctly.  To do this, please follow the steps located here.  Once the pattern is printed, please examine it and compare it to the correctly printed nozzle check pattern here.  If the nozzle check pattern did not print correctly, performing at least one cleaning and two deep cleanings may resolve the issue.  To do this, please follow the steps located here

 

Should you still experience the issue after performing the cleanings, the printer may require servicing.  Please call or email us using one of the methods on the Contact Us page for further assistance.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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