my new cannon ink cartridge does not print

[kahnkeller]

Hello... I have a cannon mg2520...I just installed a new black inck cartridge (pixma 245 black) and my printer shows an error message and will not print....I am using a dell desk top pc with a linux lie 3.0 operating system... I have tried un plugging the printer to try and reset...but that does nothing... help....keller

[Patrick]

Hi kahnkeller,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

[kahnkeller · Accepted solution]

hello... I found my own cure.... as I said...I kept trying to reset the printer and it did not work...so I used sherlock holmes... when  you have removed that which is probable...that which remains...how ever inprobalble ...must be the truth....so I deleted my printer and had the computer identiy the computer....which was same data I had just deleted...but as soon as it did...the printer started up and printed items in the cue.... if you had similar problems to mine... hope this works for you...Keller