10-28-2014 11:42 AM
my ink was still full when it quit printing so i changed ink twice and still wont print. the ink z good
10-30-2014 10:33 AM
Hi janice_chesnut!
Welcome to the Canon Forums and thank you for your post!
So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
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Thanks and have a great day!
10-31-2014 03:13 AM
Hi janice_chestnut,
Are you receiving an error when trying to print, or are pages printing from the printer, but coming out blank?
If this is a time-sensitive matter, additional support options are available at Contact Us.
04/16/2024: New firmware updates are available.
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