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my canon mx922 will not connect to adobe acrobat

daddyack
Apprentice

my old canon mx922 worked with adobe acrobat 

My  replacement mx922 prints but does NOT connec to adobe acrobat

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi daddyack,

 

There may have been an update performed to Adobe Reader that is causing this issue.  Please try printing your PDF by using the following steps:

 

1. Ensure that your PIXMA MX922 is turned on.

 

2. Open the PDF you wish to print.

 

3. Click File and then Print.

 

4. Click Advanced. Please note, the location of the Advanced button depends on the version of Acrobat Reader.

 

5. Select Print As Image.

 

6. Click OK to close the Advanced Print Setup dialog box.

 

7. Click OK to print the PDF.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Same issue and solution did work - ty

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