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New Contributor
Posts: 2
Registered: ‎07-11-2015

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

The latest one from the product's drivers page, yes.

New Contributor
Posts: 3
Registered: ‎10-17-2013

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

Try reinstalling the print soft ware.  Now when I go to print I see the listed a 'mx922 series 2' along with the original printer choice of mx922.   For the past 6 months I  have printer set for 'mx922series 2' and no longer have the problem.   I am no expert on macs or printers but this simple fix seems to indicate that canon may have updated their software.... too bad they didn't bother to inform their customers.   Hope this works for you.

Occasional Contributor
Posts: 7
Registered: ‎02-24-2015

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

Does anyone know of any way to change an iPad (Photo app) to print to 8.5 x 11 instead of photo paper?
New Contributor
Posts: 3
Registered: ‎04-12-2016

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

This is ballet. The AirPrint gives no selection options. A screen print will always try the upper tray whether you want it or not. Going back to HP,
New Contributor
Posts: 3
Registered: ‎04-12-2016

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

Ballet wasn't the term I used.
New Contributor
Posts: 3
Registered: ‎10-17-2013

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

after months of frustration having the printer work some time but not everytime, I download the software a second time and I have had not had a problem since then.  

Super Contributor
Posts: 188
Registered: ‎10-02-2014

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

AirPrint utilizes preset settings from Apple- so if you try to print from your camera roll it will always want 4x6 photo paper.

Canon has a free app (Canon Print Injket/Selphy) that will allow you to change the size and type of paper you want to print on.
New Contributor
Posts: 1
Registered: ‎12-07-2016

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

I downloaded the app and works great.  Thank you

New Contributor
Posts: 1
Registered: ‎06-02-2017

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

I was getting an error message, printer not responding...I called Canon and within a minute I was speaking to a technician.  Very helpful, because I had recently changed the router, the printer IP address needed to be reset.  I would recommending calling in to quickly resolve any issue you may have.  AWESOME help

New Contributor
Posts: 1
Registered: ‎06-09-2017

Re: mx922 printer fails to print 8.5"x11" paper (1/2 of the time) due to "no paper i

I'm trying to use my iPhone 7 Plus and having the same problem as everyone else it will not print because there's no paper in the top tray
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