07-15-2015 01:33 PM
Try reinstalling the print soft ware. Now when I go to print I see the listed a 'mx922 series 2' along with the original printer choice of mx922. For the past 6 months I have printer set for 'mx922series 2' and no longer have the problem. I am no expert on macs or printers but this simple fix seems to indicate that canon may have updated their software.... too bad they didn't bother to inform their customers. Hope this works for you.
04-12-2016 03:15 PM
04-12-2016 04:14 PM
after months of frustration having the printer work some time but not everytime, I download the software a second time and I have had not had a problem since then.
05-15-2016 03:17 PM
06-02-2017 02:26 PM
I was getting an error message, printer not responding...I called Canon and within a minute I was speaking to a technician. Very helpful, because I had recently changed the router, the printer IP address needed to be reset. I would recommending calling in to quickly resolve any issue you may have. AWESOME help
06-09-2017 07:56 PM