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New Contributor
Posts: 1
Registered: ‎04-13-2019

Re: mx922 printer fails due to "no paper in upper tray"

 
New Contributor
Posts: 1
Registered: ‎04-26-2019

Re: mx922 printer fails due to "no paper in upper tray"

iPhone printer will always default to upper tray because it thinks you are printing a photo. There is no way to fix this, as there is no option to reset paper to larger size (which would access the lower tray). The easy way to fix this is to go to Apple Store and GET its free printer app. Then do you printing from that app, which allows you to specify all aspects of the print, including paper size (and thus the lower cassette).
New Contributor
Posts: 2
Registered: ‎09-22-2019

Re: mx922 printer fails due to "no paper in upper tray"

I have the same issue and have tried everything cannon suggests to fix the issue. They don’t work. I’m using a Mac operating system. If this isn’t fixed , I’ll never buy another Cannon product!

New Contributor
Posts: 2
Registered: ‎09-22-2019

Re: mx922 printer fails due to "no paper in upper tray"

How did they fix your issue?

 

Occasional Contributor
Posts: 9
Registered: ‎10-11-2016

Re: mx922 printer fails due to "no paper in upper tray"

Read fix on page 7
Hope that helps you
Rosann
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