Printer/Multifunction Support

[Laxhound]

Same problem-very frustrating printing from my desktop MAC-is there a solution or does this need to go back?

[Sir-J]

bought the printer, than got this error message. Decided to contact with the technician for help and they told me I need to give them 5 dollars deposit, I would never buy the product produced by this company again!

[Danny]

Hi, Sir-J!

Are you sure you contacted Canon USA? Our technicians don't charge you at all for their support. Feel free to call us at 1-800-OK-CANON (1-800-652-2666) weekdays from 10 AM to 10 PM ET (7 AM to 7 PM PT).

We can also help you 24/7 via email at http://bit.ly/CanonEmail

Again, all our support is free.

We look forward to talking to you!

[ahutchins]

Hello. This definitely explained the problem. Could you explain in a little more detail how to print from your iphone on 8.5x11? What kind of program do you mean? Is there an app or a setting? Can you give an example of a program that works well with this printer and the iphone? Many times I take a screen shot of a doc and want to print it, but can't. I have to email it to myself and then wait to do it from my mac. I wish there was a setting on the panel that would let us change the paper tray. Thank you.

[Racole]

I have the same problem everyone else has here. Why won't Canon support (who monitor this site) explain how to fix the problem? I mean - DUH!

[ljubimov]

Change the printer drivers, it works. Download and install either new Canon driver or Gutenprint.

[B00ster]

I've tried all above 'fixes'. None worked for me every time.
I removed the upper tray altogether. Everything works just fine.
Have not gotten the Upper Tray alert at all since then. Prints fine every time. Put Upper Tray in as needed.

[Racole]

Thanks for your reply. I tried it and it didn't work unfortunately.

I've absolutely had it with Canon printers. Every time I print a page it's a time consuming adventure, normally with a bad outcome. Plus I've down loaded a "new" driver 3 times now. Canon support sites should include a tab for "Non Canon printers we recommend for when you're sick of ours".

[Racole]

I' trying to print from an iMac using Text Edit.

[jhcanon]

I finall found a way to print from iPhone photo album.  

1. Selec the picture(s) you want to print.

2. Select "Save PDF to iBooks"

3. Print

Hope this helps.