10-14-2014 06:52 PM
My MX712 prints blank pages. It acts as if it is printing with no error messages. I replaced the inks, tried deep cleaning, even removed the print head and cleaned it in water. Auto print head alignment fails. No other messages. Need help.
10-17-2014 03:31 AM
Hi myrohill,
If replacing the ink tanks and performing at least one cleaning and two deep cleanings on the printer did not result in the ink printing, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
01-16-2016 01:43 AM
Did it work out for you?
I am having the same problem.
What did you do to fix the issue?
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