12-22-2018 05:16 PM
My amd lenovo laptop with windows 10 will not complete the printer installation.
I follow the instructions for usb installation, it downloads the latest version, approve the EULA, and connect the printer when prompted..
It hangs up on the screen that says "printer detected please wait" and then 5 minutes later it says "printer not detected & please connect"
12-24-2018 03:05 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666)/
We look forward to hearing from you.
12-25-2018 05:03 PM