mg6320 won't recognize cli-251xl

[bruce4150]

I can't seem to find an anwser to this question anywhere.  Cli-251 black is the recommended ink but my MG6320 will not recognize the "xl" tank. Is this correct - xl size can not be used in this model - or do I have a different problem?

[rs-eos]

"CLI-251XL Black" is listed on the product support page under Accessories.  It's also mentioned in the MG6320 series Getting Started guide.   So unfortunately, appears to be another problem.

[Darius]

Hi bruce4150.

The MG6320 uses both the CLI-251 BK and PGI-250 BK black inks.  Each of these inks servers a different purpose, and they are not interchangeable.  If the PGBK slot was the one holding the empty ink tank, the replacement needs to be a PGI-250 BK (either standard, XL, or XXL).  Trying to force a CLI-251 BK tank in the PGBK slot (or a PGI-250 BK ink tank in the BK slot) may cause damage to the components.

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