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New Contributor
Posts: 1
Registered: ‎07-26-2015

mg5350 not printing

my mg5350 has stopped printing, it seems to print but the paper comes out blank and the printer cartridges are all full

New Contributor
Posts: 2
Registered: ‎07-26-2015

Re: mg5350 not printing

Same exact thing is happening to my MG5320.  Was working fine. Acts like it is printing but the page comes out blank.  Did everything the manual suggeseted.  Deep cleaning, etc.  Ink tanks are full.  This SUCKS!  My canon printers always quit working after about 2 years.

Product Expert
Posts: 3,849
Registered: ‎07-28-2014

Re: mg5350 not printing

Hi spycatcher,

 

First, please make sure that the ink tanks are installed in the printer correctly and are in the correct order. The order from left to right is as follows:

 

CLI-226BK
CLI-226M
CLI-226C
PGI-225PGBK
CLI-226Y

 

Next, a test of the printer should be performed. This will tell us if the printer is working correctly. To do this, please load letter-sized paper in the PIXMA MG5320 and follow these steps:

 

1. Press <HOME>.

 

2. Rotate the menu to Maintenance and press <OK>.

 

3. Press <OK> on Print nozzle check pattern.

 

4. Press <OK> on Yes.

 

The Nozzle Check will print. Please compare your printout to the example below:

 

MG5320 Nozzle Test.jpg

 

If they differ, please perform a few printhead cleanings.

 

To perform cleanings, please follow these steps:

 

1. Press <HOME>.

 

2. Rotate the menu to Maintenance and press <OK>.

 

3. Press <OK> on Cleaning.

 

4. Press <OK> on Yes.

 

5. Press <OK> on Yes.

 

After a few cleanings, please print another Nozzle Check.

 

Does the Nozzle Check print correctly?

 

If not, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎09-25-2017

Re: mg5350 not printing

hi ive have the same prob this printer has full ink cartridges yet still does not print. did you solve the problem with your printer or is it yet another pile off canon crap

New Contributor
Posts: 2
Registered: ‎07-26-2015

Re: mg5350 not printing

Never solved it!

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