02-26-2020 09:05 PM
I have printer TS5120
Its connected wirelessly and I have a Macbook Air OS Catalina 10.15.3
I am starting to get this message when I try to scan a second page:
jp.co.canon.ij.scanutilitylite.icadriver error 4294957382
basically the message tells me they cant scan the page and ends the scanning making a PDF document into separate files instead of just one
I restarted my computer and it was fine until the 3rd or 4th page. I also redownloaded the software
Please advise. thanks
02-26-2020 11:10 PM - edited 02-26-2020 11:11 PM
There is only limited support for the TS5120 running under OS Catalina. No driver is listed.
Try using the full version of the IJ Scanner Driver
Uninstall the lite version and restart first.