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New Contributor
Posts: 2
Registered: ‎02-26-2020

jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

I have printer TS5120

Its connected wirelessly and I have a Macbook Air OS Catalina 10.15.3

 

I am starting to get this message when I try to scan a second page: 

jp.co.canon.ij.scanutilitylite.icadriver error 4294957382 

 

basically the message tells me they cant scan the page and ends the scanning making a PDF document into separate files instead of just one

 

I restarted my computer and it was fine until the 3rd or 4th page. I also redownloaded the software

 

Please advise. thanks

Esteemed Contributor
Posts: 3,351
Registered: ‎11-19-2017

Re: jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

[ Edited ]

Greetings,

There is only limited support for the TS5120 running under OS Catalina.  No driver is listed.

 

Try using the full version of the IJ Scanner Driver

 

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwNTI1OTA2&cmp=ABR&lang=EN

 

Uninstall the lite version and restart first.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 2
Registered: ‎02-26-2020

Re: jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

The only thing that got installed after I deleted the lite version and went to the link u gave me was "IJ Network Device Setup Utility"
New Contributor
Posts: 1
Registered: ‎03-30-2020

Re: jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

Install again Canon IJ Scan utility and it will work with Catalina ver 10.15.4

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