ir3045 printing squares

[gkaloy10]

Good Morning, 

I have a networked ir3045 that is working for all 300 users apart from 1. When the user sends a document to print the document comes out as displayed in the link below.

Cannon Output

Any help would be greatly appreciated. I have removed and re-added the users printers to their profile...

[Jessica]

Hi gkaloy10, thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.