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New Contributor
Posts: 1
Registered: ‎01-14-2020

ink level reset

How do I reset the ink level indicator on my Pixma MG3620?

Product Expert
Posts: 226
Registered: ‎11-13-2019

Re: ink level reset

Hello dtrink.


The ink level sensor is built into each ink cartridge.  Canon genuine ink cartridges are not designed to be refilled, reused, or reset.  Replace the ink with a fresh Canon genuine ink cartridge. 


Be sure to keep the printer powered on when you replace the ink cartridge, as if the ink is replaced while the power is off, the printer will assume you're using the same empty ink cartridge that you just removed.


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