Hello Iceman45.
If you are scanning from the ADF, the quality that you are experiencing is a result of the scan glass being dirty or scratched. The scan glass that the printer uses when scanning from the ADF is located to the left of the larger glass area (platen) when you open the cover. It is the smaller glass strip on the left hand side of the unit.
Spray some glass cleaner on a paper towel and then clean the smaller glass area. Once cleaned, try scanning from the ADF again.
If these troubleshooting steps do not work, feel free to call us at 1-800-OKCANON.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
