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New Contributor
Posts: 1
Registered: ‎11-25-2017

error code 9,230,0 / MG7150

hello 

 

after installing window 10, I had problem with scan utility. So i found it on the web MS scan utility (for window10 64 bits) but when I try to run it i have the error message "a scanner driver supproting this sofware is not installed. install it and try again code 9,230,0".

I read one anotther message in this forulm and I go to the ling that was specified in order to get the driver: but my printer is not listed: MG7150.

So could you tell me where I could find thhis driver please ?

thank you for your help

regards

philippe

Reputable Contributor
Posts: 861
Registered: ‎10-12-2012

Re: error code 9,230,0 / MG7150

Hi, philuc77! Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click http://global.canon/en.html and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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