05-26-2019 09:59 PM - edited 05-26-2019 10:08 PM
Are you a Mac or a PC? I am on a MAC. If you have a MAC, I suggest trying to use Preview to scan. When I use Preview I get a import from Canon TS910 servies. This is not the fix, but it maybe a workaround.
05-26-2019 10:06 PM
Dendyke, I am using a Mac on my wireless network. I am not having a problem now after I shut off my IP v6. I had a temporary problem the other week after I update the firmware on the printer. This time I rechecked that I have turned off IP v6 after the fiirmware update by turning it off again. I also deleted and readded the printer. That seemed to do the trick for me. I am not certain if geoccar is Mac or PC. HOw about you? Are you PC or Mac?