Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎09-21-2014

error 6A81 on my MG8120 printer

I have followed all the instructions - turned the printer off, unplugged it, and turned it back on -  looked for a paper jam both in the front and the back. took the cassette out and reloaded paper.  Message persists. 

 

Is this fixable?

 

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: error 6A81 on my MG8120 printer

Hi judyk,

 

It sounds like you have taken all of the recommended troubleshooting steps to try and resolve the error.  Since you are still experiencing the error, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement