Canon Community Canon Community

New Contributor
Posts: 2
Registered: ‎04-12-2016

error 4102

Hello, i have a canon MG2520, and I am trying to print some pictures off of photoshop. when I print on standard letter print paper, all is well, but as soon as i switch to gloss paper media, I get an error 4102 that the paper size is incorrect. I just want to print on a standard sized gloss paper darnit!

Product Expert
Posts: 2,981
Registered: ‎10-16-2012

Re: error 4102



Press the machine's Stop button, to cancel printing, change the media type or paper size setting, then print again.


  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac).

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).

  • When the media type is set to Envelope:

    Set the paper size to Envelope Com 10 (Windows)/Envelope #10 (Mac) or Envelope DL (Windows/Mac).

If the error persists, find more help at Contact Us.



Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement