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New Contributor
Posts: 2
Registered: ‎04-12-2016

error 4102

Hello, i have a canon MG2520, and I am trying to print some pictures off of photoshop. when I print on standard letter print paper, all is well, but as soon as i switch to gloss paper media, I get an error 4102 that the paper size is incorrect. I just want to print on a standard sized gloss paper darnit!

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Product Expert
Posts: 2,972
Registered: ‎10-16-2012

Re: error 4102

Hello.

 

Press the machine's Stop button, to cancel printing, change the media type or paper size setting, then print again.

 

  • When the media type is set to Photo Paper Plus Glossy II:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac).

  • When the media type is set to Glossy Photo Paper:

    Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).

  • When the media type is set to Envelope:

    Set the paper size to Envelope Com 10 (Windows)/Envelope #10 (Mac) or Envelope DL (Windows/Mac).

If the error persists, find more help at Contact Us.

 

 

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