05-30-2019 06:47 PM
Hello. My Pixma MG6320 printer (usb connected) works fine EXCEPT it will not scan to the computer. Instruction says: A scanner driver supporting this software is not installed. Install it and try again. Code:9,230,0. Please help this 79 year old! My computer is Windows 7. Thank you
05-31-2019 03:17 AM
Hi grgr7,
I understand you are able to print; however, when scanning you are receiving an error message that the scanner driver is not installed. The following steps will assist you with installing the driver needed for full functionality of the printer:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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