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double letter effect

daisye17
Apprentice

When printing, some lines come written with double letter effect: For example, the word "bad" looks like "bbaadd". The letters are so close that are almost on top of each other. This does not happen to all of the text on the page, but to many lines.
Printer is MX492. Print from Word doc (or any text editor) onto plain paper.
Already did all the steps in the Maintenance window (ie. cleaning, head alignment, nozzle check, etc...). No help.

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

This might help":

 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/MX492-Blurry-Print-and-Text-Even-Af...

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

1 REPLY 1

jrhoffman75
Legend
Legend

This might help":

 

https://community.usa.canon.com/t5/Printer-Multifunction-Support/MX492-Blurry-Print-and-Text-Even-Af...

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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