01-21-2019 04:05 PM
I have a Pixma TS9020. I have all new ink, but everything prints pinkish from the magenta cartridge. I have cleaned the print heads (3x), deep cleaned the print heads and ran the print alignment. No luck. The cartridges are new cannon and show a full (well less than with all of the cleaning). Very frustrating.
Kim
01-22-2019 03:26 PM
Hi kimmerino,
I can understand your frustration and troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.